One person. Named, reachable, accountable.
Marvelous Dubé, founder. Phoenix, Arizona.
Who you are actually hiring
I like figuring things out. That is most of what this work is. A site is slow, a form does not send, a business that people love cannot be found on a map, and somebody has to sit down and work out why.
I cook. Not professionally, just constantly. It is the same instinct. Take something apart, understand why it works, then do it better the next time.
And I like building things that outlast the conversation. Not a report that gets read once, something a business still uses in a year.
Where the operations habit comes from
Roughly eight years in customer service and operations before this. AppleCare at Apple, scheduling coordination in home health care, office management at a telehealth psychiatry practice, and operations roles at Opendoor and Postmates.
That is why DSP repairs before it builds.
The technical side
Background in information technology and web infrastructure. The work that has come out of it:
- PCI compliance remediation. Eight open security findings on a licensed medical practice's server, cleared to zero.
- Server migration and hardening
- WordPress security
- Local search and Google Business Profile
Why there is no handoff
The person you talk to is the person doing the work. Your site is not passed to someone you will never meet.
Reach me directly
I watched someone build something real and get treated like she was not worth the effort. She had the reputation. She had the patients. What she did not have was anyone willing to do the work she was paying for. She was told a failing security scan was not worth fixing. Her site quietly broke. Nobody called her back.
Some agencies take a small business at full price and then quietly stop working on it.
So I built a firm that treats a two-person shop the way an agency treats an account it is afraid to lose. You already did the hard part. Your website should work as hard as you do.
We do not reshape a client's dream to fit our template.
Fit
We are not right for everyone.
The only thing we set out to change is your numbers, and only upward.
Where DSP works
- You have real reviews and a real reputation, and a website that does not match it.
- You own the decision. You are not routing it through three people.
- You want someone who stays after launch, not a handoff and a silence.
- You would rather hear a real finding than a comfortable one.
When we are the wrong call
- You want us to post AI-written content on a schedule and call it a marketing presence.
- You already have a professional marketing operation running well. We will tell you that on the first call rather than sell you a second one.
- You want the cheapest possible site and nothing after it.
- You want traffic numbers rather than phone calls.